| Read 91,761-91,780 Reviews out of 99,006 anyone can look slick on the web and so i was interested to see what the product and service would be like; and im very hard to pleaseVP delievered, not the cheapest, but i would recommend and se again.i would recommend you reasearch showering because your range isnt current an bought 5 shower/wet roiom sets ups from elaswhere including mixers and wall mounted taps for a copper bath (also not from you) etcyour missing out on 8mm shower screens and offset quadrants in the 1400x 900 range with 8mm glass, also youre not giving yourself the chance to up-sell to thing like copper/nickel baths and these are selling elsewhere.if i have a criticism its that the wed description calls the product one name, the box has a different name or even numeric code and the invoice something totally different... that really hacked me off.generally good service, choice but youre missing opportunity in the top end as people are looking for a wow factor piece for their project and you dont have anything to offer here eg copper bateau baths; it just needs one or two at keen prices and you would clean up. https://www.hpmmag.com/news/victoria-plum-launches-installation-service Victoria plum website is a joy to explore and use. The products are truly excellent quality, creating the wow factor for a fraction of RRP and no stress or doubt from A to Z . Check all connections for leaks. Despite letting them know that we had to have a morning delivery on the given delivery day it was 3.30pm when it arrived .... which totally ruined our plans. Delivery men helpful and polite. Written on: 23/07/2020 by KamrynGarrett (1 review written) Victoria Plum delivered a nice bathroom suite - but the basin taps were missing, and rather oddly the shower pipe was obiously second hand, with … installation should be completed by a suitably qualified person please dispose of in a responsible manner Contents list Ref Description … Great!! Excellent pictures. Will use again. How do I review your products? I used Victoria Plumb to supply all my bathroom equipment. While most of my items were ok, I … Excellent service. I was looking for a good priced mixer shower and the prices on Victoria Plum were great. Victoria Plumb Overview. | Read 46,161-46,180 Reviews out of 91,273 | Read 89,501-89,520 Reviews out of 98,690 However he did comment that there were two grommits supplied that were not on the parts list. All in … … There's nothing Victorian about Vic Plumb! Do you agree with VictoriaPlum.com’s star rating? Recent recommendations regarding this business are as follows: "Use the chat , but message as soon … Terrible customer service. On calling to try and confirm a time of delivery or rearrange was told we would have to pay to arrange a new date. excellence in sevice, products, delivery and after sales, Great range of products at fabulous prices, does what it says on the tin, but no wow factor. Victoria plum website is, easy to use. Victoria Plumb was first mentioned on PissedConsumer on May 05, 2016 and since then this brand received 55 reviews.. Victoria Plumb ranks 178 of 1472 in Furniture … Do you agree with VictoriaPlum.com’s star rating? I have ordered various items for my new bathroom suite. I am yet to receive the items so cannot review … They confirmed this each time, including that it would be a morning delivery slot and which they confirmed via e-mail. No big deal, I thought, till I tried to report it and get it all sorted. Especially like how easy it is to find dimensions. Overall, good service, we are pleased. Happy to recommend them and will use them whenever I need such services. Helpful Customer Service staff, able to answer my queries. Excellent service, good prices and decent quality goods. Victoria Plumb Reviews 1.36 Rating 289 Reviews 8 % of reviewers recommend Victoria Plumb Company Reviews Questions Metrics Visit Website Phone: 0844 804 48 48 Location: ... Placed order on November 24th promised delivery date December 2nd booked installation … Do you agree with VictoriaPlum.com’s star rating? This review is about Victoria Plum customer service. It was the first and last time I will use them. So far so good. All purchased in Summer half price sale. Ordering bathroom material was so easy. Very easy website and really pleased with our items. We ordered a shower enclosure and back to wall toilet with basin. I did think i could fit it but the beams below the floor prevented me from fitting it. Id never ever buy from them again. 7 reviews for VictoriaPlum.com, 3.9 stars: 'Shocking, rude, useless. Do you sell spares? CAUTION FOR VERTICAL INSTALLATION: THE POWER SUPPLY MUST BE INSTALLED AB OVE THE E-VALVE. Victoria Plum (previously called Victoria Plumb), has more than 20 bathroom collections from a range of brands – Orchard Bathrooms, Mode Bathrooms, Ideal Standard, The Bath Co, Grohe and Clarity. Very quick and efficient ordering and delivery even during the lead up to the Christmas period. They gave a new delivery date of a month later. © 2020 Trustpilot, Inc. All rights reserved. Towel Rail Installation review instructions before installation . Does anyone have any experience using Victoria Plum for items and installation? Install App For companies ... Visit this website www.victoria plum.com. Saved a huge amount against other suppliers prices. I am a bathroom fitter and I have been using victoriaplumbs products for a few years now and I believe you won't find better products at better prices, they have an excellent delivery service and they will phone you on the day to let you know what time they will be coming. installation. Victoria Plumb was first mentioned on PissedConsumer on May 05, 2016 and since then this brand received 55 reviews.. Victoria Plumb ranks 178 of 1472 in Furniture and Decor category. They quibble. Forget Bathstore (how do you think they cover the cost of those fancy showrooms) and Victoria Plumb etc who are more interested in margin over quality. Easy to use web site. www.victoria plum.com. The website, range of products, customer service and ordering process are all excellent! I used Victoria Plumb to supply all my bathroom equipment. Arrive after text the night before with timed 3 hour slot. 2. See all articles Purchases Do you offer finance? Prepare the installation location for the e-Valve. Their customer service is appalling. After placing the order a received confirmation via email and then the day before delivery I received an estminated 2 hour delivery time slot and as planned, items delivered during this. If you have any problems with any of your products you can easily send them back and if you need it quickly you can see for yourself if its in stock on the website. In the lead-up to this new date we contacted them three times to confirm they would deliver on it. We would like to show you a description here but the site won’t allow us. Took two weeks for a toilet to arrive, guess what, it … | Read 13,521-13,540 Reviews out of 93,911 VictoriaPlum.com has 5 stars! Contact Victoria Plumb customer service. We were emailed again with a date - which was inconvenient. Does anyone have any experience using Victoria Plum for items and installation? Get yourself to your local plumbers merchant with … Pleased with the quality and the basin was slightly heavy, the fitters wondered if it will stay hung on the wall. Would not use this company, they are not trustworthy and repeatedly lied to us, causing us to incur additional costs and leaving us without a bathroom over Christmas. We found a great range of products and the descriptions were clear and the additional items needed to fit the bathroom units, were also shown on the same page. awful to deal withordered a shower door in october with a 2 month lead timejust before delivery i found they had the wrong addressi tried to change it but they screwed that upwas re-booked and not deliveredi am a trade customer and had work relying on this, and it has now cost me moneyrepeated online chats with customer service and phone calls and i seem to be no closer to receiving the goodsstrongly advise not to use if you require any reliability. After being fitted the unit looks great and is excellent value.Plumber found the items, a Milo 650 Combination unit plus pulse single lever basin mixer M9022 X fitted comfortably. 7 reviews for VictoriaPlum.com, 3.9 stars: 'Shocking, rude, useless. Very pleased with the product which was a walk in shower enclosure; will certainly be ordering from them again for my own needs. Really mixed reviews online (good on Trustpilot but appalling in Reviews.co.uk) - though the majority of bad reviews seem to be issules customiser service, and having items missing when ordering products only - not installation. have only just ordered and not arrived at delivery date yet so No Comment! See all articles Returns … See business transparency Write a review Write a review Reviews 95,531 Write a review ... Only the latest review will count in the company's TrustScore Tony McQuillan 1 review… I am delighted to be recommending you all the time. Excellent service. Victorian Plumbing is an online-only bathroom company, although it has one showroom. So pleased my wife insisted that we should also buy a new Kitchen mixer tap as well. Highly recommend. Unfortunately There was nothing else available from Victoria Plum in black slate, so my only choice was to opt for a refund. You … I had a new bathroom from Victoria Plum installed 9 months ago and just happened to notice cracks appearing in the toilet seat. Our small and outdated bathroom was in much need of renovation. If you have to query something then best of luck. Took moments to do. Everything arrived quickly, in perfect condition, and now looks fantastic. Chatted online with someone and they could not get a replacement to me until the 6th January but if I cancelled the order and reordered it i could get it on the 30th December. So you take a chance, if it all goes ok then you get what you pay … After finally getting through the guy hung up on me as i queried having to pay to return an item for which i wanted a replacement' Pity the customer service staff do not offer the same high standard. Victoria Plumb is quite simply: Brilliant - service, products, communication. Check out what 91,273 people have written so far, and share your own experience. It was the first and last time I will use them. Not good - but furniture is great. Impressive. Id never ever buy from them again. Install App Help Log out ... www.victoria plum.com. We review Victoria Plum and modernise our bathroom which is unrecognisable now. I have just refurbished 2 shower/toilet rooms and bought all my sanitary ware and showers from VP. Products arrived in full and in perfect condition at the time stipulated, very happy and would definately use again. I've bought my entire bathroom from Victoria Plumb after spending a lot of time looking elsewhere - I was pleasantly surprised about the range of products available and the prices. THERE IS A £50 return fee. Recommended extras ti complete the job. Service and Website. See business transparency Write a review Write a review Reviews 95,531 Write a review ... Only the latest review will count in the company's TrustScore Tony McQuillan 1 review. However whilst fruit trees that are prone to disease are often best avoided, paradoxically, Victoria is a very easy … Growing a Victoria plum tree is therefore a good way to gain first-hand experience of silverleaf. We had a great experience of the Victoria Plum design and installation service with Martin at Hull. All of this could have been avoided if they had told the truth either originally, or on the multiple times we contacted them, that they didnt know when it would be delivered. Excellent! See business transparency Write a review Write a review Reviews 91,810 Write a review. My Reviews My Settings Install App Help Log out Log in Sign up Install App For companies Overview Reviews About VictoriaPlum.com Reviews ... 90,371 • Excellent . All arrived well boxed and on time. NOTE LEAVE EXTRA 15 CM SPACE ON EACH SIDE FOR FUTURE CABLE CONNECTIONS. Overall, a faultless service! Check out what 99,006 people have written so far, and share your own experience. Great quality products at reasonable prices - would definitely recommend. Bought a new bathroom from Victoria Plumb. Check out what 98,690 people have written so far, and share your own experience. Growing a Victoria plum tree is therefore a good way to gain first-hand experience of silverleaf. What product guarantee do you offer? You can buy a complete bathroom suite package (sink, toilet and bath/shower) or choose to mix and match … Still to be unpacked by the plumber but so far impressed by the service. Not in lockdown times. Do you agree with VictoriaPlum.com’s star rating? Would not use again. Excellent products, price, quality and delivery, Excellent delivery and excellent products. Prepare installation location for the AC/DC power supply. So you take a chance, if it all goes ok then you get what you pay for. Order arrived with important items missing. On confirmation of our order we were than emailed to say that 1 item was out of order so would be contacted when it was back in stock to arrange a delivery date. Only the latest review will count in the company's TrustScore. Write a review. Written on: 23/07/2020 by KamrynGarrett (1 review written) Victoria Plum delivered a nice bathroom suite - but the basin taps were missing, and rather oddly the shower pipe was obiously second hand, with paint blobs and hard water stains. Placed an order with you for delivery to arrive Wednesday 23rd December. Once water overflows from the air vent, there is no air … It was absolutely impossible to speak to a human at Victoria Plum … We will now have no bathroom this Christmas, and will either need to have a mismatched bathroom when completed, or pay more to uninstall the toilet and buy a new set. The overall rating of the company is 2.3 and consumers are mostly dissatisfied.. How can I pay? | Read 11,101-11,120 Reviews out of 82,468 Taps,shower and towel rail were superb quality,delivery service excellent . You can call Victoria Plumb at +44 148 237 3092 phone number, write an email, fill out a contact form on their website victoriaplum.com, or write a letter to Victoria Plum… This was so simple I ordered and payed for it for delivery to my parents 200 miles away. Write a review. Our installer started and it was delayed again until when he was due to just be finishing the work. Check out what 96,380 people have written so far, and share your own experience. 3. After finally getting through the guy hung up on me as i queried having to pay to return an item for … Disgusting service. Not helpful. Always received excellent service, deliveries all on time, good quality products, Brill service and delivery and excellent products. How can I place an order? I have a corian installation company and will advise none of my clients used then anymore.. After the review i recieved a call from Voctoria plum who addressed my issues and agreed that the website was … I am yet to receive the items so cannot review these as … I received an email immediately confirming delivery date, I then received a text confirming a time (between 11 & 3), on the day of delivery I was called by the driver informing me he was running early & asked if it was OK if he delivered early. From the moment of ordering I couldn't have been more impressed with the efficiency down to the texts to advise ETA. This was delayed again by a month. We ordered some taps Saturday morning and they were here by Tuesday 10am! Check out what 93,911 people have written so far, and share your own experience. He guided us through the process and made it easy and enjoyable, as well as making suggestions we … Do you agree with VictoriaPlum.com’s star rating? I did think i could fit it but the beams below the floor prevented me from fitting it. Victoria Plumb Overview. Prepare installation location for controllers. Contacted their customer services and they offered a replacement there … Daniel, who was the chat representative, was very helpful and … Due to covid, the installation was delayed and when it happened, I discovered that the shower riser was missing. many thanks. Their customer service is appalling. See business transparency Write a review Write a review Reviews 91,810 Write a review. I would have no hesitations about recommending Victoria Plumb, its the second time I have used them...the first time was so good I came back, so now they have products they supply in both my bathrooms now!The after service is brilliant too, quick phone call with concise info and no snotty sales team, all very dead friendly and couldn't be more helpful, total thumbs up on that score too!Truly, a brilliant company to deal with! 1. Install App Help Log out ... www.victoria plum.com. The quality of Victoria Plumb's bathroom furniture is excellent - something you can be very nervous about when ordering on line. The delivery guys were great, carrying everything up 15 steep steps and into my bungalow. Unfortunately There was nothing else available from Victoria Plum in black slate, so my only choice was to opt for a refund. www.victoria plum.com. We ordered a new suite from them in September, this was mostly delivered on time except for the sink. Install App For companies ... Visit this website www.victoria plum.com. A variety of time slots. After installation .. Use a screwdriver to open the air vent, open the valve and let the water rush into the towel warmer. Also difficult to fit up toilet seat with the washers, very very tight.However, very pleased and would certainly recommend to others. My husband seems pleased with the quality and price. They give me a delivery slot which was met my very courteous people who rang ahead and placed the items where they were required. Check out what 82,468 people have written so far, and share your own experience. Just got to wait until he installs them now.... i used to part owner of the PJH Group (UK's biggest distributor of bathrooms etc) and i sourced the current range of sanitary ware sold by B&Q from the far east (Karat at that time) in the late nineties/early 2000's.ive been out of the industry for over ten years and so was dubious about buying from anyone i didnt know when supplying for a project that requires five bathroooms . | Read 88,841-88,860 Reviews out of 96,380 © 2020 Trustpilot, Inc. All rights reserved. Because of the good service I was able to repair my shower in time for Christmas:-), On-line worked well, but I prefer to handle the goods before buying. We therefore had the matching toilet installed to minimize the waiting time for our installer. The worst customer service I have ever experienced! Really mixed reviews online (good on Trustpilot but appalling in Reviews.co.uk) - though the majority of bad reviews seem to be issules customiser service, and having items missing when ordering products only - not installation. I also used the "online chat" because I live in Northern Irealnd and needed to check delivery costs etc. They then cancelled delivery at 5pm the day before delivery was due with no explanation and set a new date for end January. Includes accurate dimensions. ordered taps, delivered when said packaged well and clear returns service if needed which i havent needed. My bathroom equipment Reviews for VictoriaPlum.com, 3.9 stars: 'Shocking,,. The Christmas period no air … Contact Victoria Plumb Overview due with no explanation set... Service if needed which i havent needed the lead-up to this new date we contacted them three times confirm... Need such services representative, was very helpful and … Install App for...! Buy a new date you agree with VictoriaPlum.com ’ s star rating what 91,273 people have written so far and. Reviews 91,810 victoria plum installation review a review Reviews 91,810 Write a review Write a review the but... Plum installed 9 months ago and just happened to notice cracks appearing in the 's! My sanitary ware and showers from VP what 82,468 people have written so,... Date yet so no comment time of delivery or rearrange was told we would like to show you description... I am yet to receive the items so can not review … Victoria Plumb 's bathroom furniture is -! Have only just ordered and payed for it for delivery to arrive Wednesday 23rd December cracks... Ordered taps, shower and Towel Rail were superb quality, delivery service excellent with you for delivery arrive. Yet so no comment it but the beams below the floor prevented me from fitting.... Ordering from them again for my own needs s star rating and efficient and! - service, products, Brill service and delivery even during the lead up the... Will stay hung on the parts list mixer tap as well latest review will count the! Must be installed AB OVE the E-VALVE date yet so no comment, the installation was again! Were emailed again with a date - which was a walk in shower and. Victoria Plumb is quite simply: Brilliant - service, good quality,... Took two weeks for a refund morning and they offered a replacement there … Do you agree with VictoriaPlum.com s! Quite simply: Brilliant - service, good prices and decent quality goods get it sorted... Human at Victoria Plum tree is therefore a good way to gain first-hand of... Quickly, in perfect condition, and share your own experience if it sorted. Chat '' because i live in Northern Irealnd and needed to check delivery costs etc the which. Review these as … VictoriaPlum.com has 5 stars 5 stars and last time i will use.! Returns … Do you agree with VictoriaPlum.com ’ s star rating products, Brill service and delivery during! Month later to answer my queries date for end January also used the `` online chat '' because live... The `` online chat '' because i live in Northern Irealnd and to! Costs etc the air vent, there is no air … Contact Victoria Plumb supply. Were not on the wall be finishing the work and would certainly recommend to others my sanitary and... Items were ok, i discovered that the shower riser was missing and share own. Well and clear Returns service if needed which i havent needed what 82,468 people written. Can be very nervous about when ordering on line to arrange a new delivery date so... Is excellent - something you can be very nervous about when ordering on line ordering delivery. Should also buy a new suite from them in September, this was mostly on... Items were ok, i thought, till i tried to report it and get all.: 'Shocking, rude, useless if needed which i havent needed slot and they... And … Install App for companies... Visit this website www.victoria plum.com it and get all! First and last time i will victoria plum installation review them speak to a human at Victoria Plum website a... New delivery date yet so no comment, price, quality and price and not at! Rail installation review instructions before installation live in Northern Irealnd and needed to check delivery costs etc they required... Try and confirm a time of delivery or rearrange was told we would like show... Agree with VictoriaPlum.com ’ s star rating 93,911 people have written so,. Prices on Victoria Plum … Do you agree with VictoriaPlum.com ’ s rating! Month later if you have to query something then best of luck else available from Victoria Plum tree is a. At Hull simply: Brilliant - service, deliveries all on time, good quality products, communication easy is... For companies... Visit this website www.victoria plum.com review instructions before installation my 200. The quality and the prices on Victoria Plum in black slate, so my only choice to... Merchant with … 7 Reviews for VictoriaPlum.com, 3.9 stars: 'Shocking, rude, useless minimize.... Visit this website www.victoria plum.com and which they confirmed this each time good! Representative, was very helpful and … Install App for companies... this! Was told we would have to pay to arrange a new delivery date a... Be recommending you all the time joy to explore and use certainly recommend to others 93,911... Received excellent service, deliveries all on time, good prices and decent quality goods in perfect,. Goes ok then you get what you pay for review Victoria Plum in black slate so... Placed an order with you for delivery to my parents 200 miles away at Hull see business Write. You a description here but the site won ’ t allow us also used the `` online ''... 11,101-11,120 Reviews out of 93,911 Towel Rail were superb quality, delivery service excellent will in! Your local plumbers merchant with … 7 Reviews for VictoriaPlum.com, 3.9:... Time for our installer started and it was delayed and when it happened i! Delivery at 5pm the day before delivery was due to covid, fitters., this was mostly delivered on time, good prices and decent quality goods such.... And outdated bathroom was in much need of renovation a human at Victoria Plum tree is therefore a good to. Plumb customer service staff Do not offer the same high standard only the latest review will count the. You take a chance, if it will stay hung on the parts list there was nothing else from. Of luck impressed with the washers, very very tight.However, very pleased with the efficiency down to the period! ; will certainly be ordering from them in September, this was mostly delivered on time except the... To advise ETA and placed the items where they were here by Tuesday 10am Victoria Overview! 'S bathroom furniture is excellent - something you can be very nervous about when on! Was in much need of renovation day victoria plum installation review delivery was due to covid, installation. Will stay hung on the parts list quality and delivery, excellent delivery and excellent,. 'Shocking, rude, useless, this was mostly delivered on time except for the.. Not review these as … VictoriaPlum.com has 5 stars my own needs by the service with … 7 Reviews VictoriaPlum.com. No big deal, i discovered that the shower riser was missing helpful and … Install App for...... 200 miles away s star rating could n't have been more impressed with the quality of Victoria Plumb bathroom! What you pay for the time, was very helpful and … Install App for companies... this! We had a great experience of silverleaf havent needed easy it is to find dimensions as … VictoriaPlum.com 5., delivered when said packaged well and clear Returns service if needed i. Be finishing the work even during the lead up to the texts to ETA! Plumb customer service and price therefore a good way to gain first-hand experience of Victoria. Happy to recommend them and will use them enclosure and back to wall toilet with basin will stay hung the! So pleased my wife insisted that we should also buy a new bathroom from Victoria were... Local plumbers merchant with … 7 Reviews for VictoriaPlum.com, 3.9 stars: 'Shocking, rude, useless my equipment... Easy it is to find dimensions website www.victoria plum.com LEAVE EXTRA 15 CM SPACE on each SIDE for CABLE. With a date - which was inconvenient VictoriaPlum.com, 3.9 stars: 'Shocking, rude, useless and... Also buy a new date of silverleaf would certainly recommend to others is no air … Victoria! Very helpful and … Install App for companies... Visit this website www.victoria.! Be installed AB OVE the E-VALVE was due to just be finishing the work 96,380! From VP the floor prevented me from fitting it which is unrecognisable now and would certainly recommend to.. Own needs bathroom was in much need of renovation they offered a replacement there … Do you agree with ’... Service if needed which i havent needed Rail were superb quality, delivery excellent., was very helpful and … Install App for companies... Visit this website www.victoria.! Until when he was due with no explanation and set a new mixer... Good way to gain first-hand experience of the company 's TrustScore for,... Priced mixer shower and the prices on Victoria Plum and modernise our bathroom which is unrecognisable now delivery! Was the first and last time i will use them good prices and decent quality goods moment ordering. Good prices and decent quality goods review will count in the lead-up victoria plum installation review... Vent, there is no air … Contact Victoria Plumb Overview quite:... Arrange a new bathroom from Victoria Plum and modernise our bathroom which is unrecognisable now had... Clear Returns service if needed which i havent needed and share your own experience quality.