As your knowledgeable and approachable go-to resource for account information and repayment options, we provide the tools to help you successfully repay your student loan. The typical Mohela Customer Service Representative makes $17 per hour. Contact Us Phone. It feels as if they don't care about their customers. MOHELA is dedicated to providing world-class customer service for the students whose loans we manage. Secure Login Log In Now Create An Account Help Logging In MOHELA is committed to providing Education Loan Finance customers a first-rate customer experience. Reach out by phone. 633 Spirit Drive MOHELA doesn't have an online help desk for customer service, but you can call them on the phone. MOHELA is dedicated to providing world-class customer service for the students whose loans we manage. Customer Service Representative hourly pay at Mohela can range from $16 - $19. While earning a subsequent degree, Mohela placed my loan into deferral 3 times " automatically ''. MOHELA dealing with my lender or servicer having problems with customer service October 13, 2016 - I have federal stafford loans serviced by Mohela. Customer service updates will be posted here. FAO Hotline hours – Monday-Friday, 8 AM – 5 PM CT. Fax. General Correspondence MOHELA 633 Spirit Drive If you would like to email our customer service team about feedback/suggestions, replacement parts, or warranty information, you can reach us at customer.service@medela.com. As your knowledgeable and approachable go-to … Average salaries for Mohela Customer Service: $35,461. MOHELA is committed to keeping our customers informed should any interruption in services occur. The health and well-being of our customers, staff, and our community are a top concern during the emerging Coronavirus (COVID-19) situation. MOHELA P.O. The organization has a total of 500+ employees at its St. Louis headquarters, operating center in Columbia, Missouri, and office in Washington, D.C. GetHuman tries to make customer service easier for all customers and we want to be focused on helping with the sources of greatest frustration. MOHELA is committed to keeping our customers informed should any interruption in services occur. Constantly multi-tasked using multiple computer screens, speaking with the … I've had several poor customer service experiences with Mohela. Customer service updates will be posted here. Customer service reputation - Laurel Road's customer service representatives are no rookies. And again, if you didn't realize it was an option and you'd rather have a dialog … MOHELA is dedicated to providing world-class customer service for the students whose loans we manage. Genesys pioneered Experience as a Service ℠ so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. They work to build meaningful, life-long relationships with our valued customers to improve their overall financial wellness. As your knowledgeable and approachable go-to resource for account information and repayment options, we provide the tools to help you successfully repay your student loan. As your knowledgeable and approachable go-to resource for account information and repayment options, we provide the tools to help you successfully repay your student loan. If you have any questions related to your loans or need to make a change to your repayment plan, MOHELA customer service representatives can be reached by phone at the following numbers: (888) 866-4352 for help in the U.S. (636) 532-0600 for international assistance; MOHELA is dedicated to providing world-class customer service for the students whose loans we manage. Mohela salary trends based on salaries posted anonymously by Mohela employees. 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